Privacy Policy

1. Who we are

JAY AND SON HAULAGE LTD (company number 10447176) is responsible for personal information it receives in connection with its business. Our registered address is 43 Hardwick Road West, Worksop, S80 2NL, United Kingdom. This policy explains how we handle personal information under applicable UK data protection law.

2. Information we may receive

When you contact us or use our services, we may receive your name, business name, contact details, delivery address, enquiry details and information needed to arrange a job. Our website hosting providers may process technical information such as IP addresses, browser details and security logs.

The current website enquiry form is a demonstration: it displays a confirmation but does not send or save an enquiry to us. Please contact us directly using verified contact details to arrange a service.

3. How and why we use information

We use information to respond to enquiries, prepare quotations, arrange transport or supplies, maintain business records and protect our website. Depending on the purpose, our lawful basis is taking steps towards or fulfilling a contract, meeting legal obligations, or our legitimate interests in running a secure business and responding to enquiries. Where consent is required, we will seek it and you may withdraw it.

4. Sharing and international processing

Information may be shared with service providers, transport partners, professional advisers and authorities where necessary for the job or required by law. We do not sell personal information. Where processing involves a transfer outside the UK, we will use appropriate safeguards required by applicable law.

5. Storage and security

We keep personal information only as long as necessary for its purpose, including legal, accounting and dispute-resolution requirements. We take reasonable steps to protect it, although no internet transmission or storage system can be guaranteed completely secure.

6. Cookies and third-party services

Website services may use essential storage for operation and security. Our contact page includes a Google Maps embed and our site loads externally hosted fonts; these providers may receive technical information when your browser connects to them. Their own privacy policies apply to their processing. You can manage cookies through your browser. Non-essential cookies requiring consent should only be enabled after that consent is obtained.

7. Your rights

Subject to applicable conditions, you may request access, correction, erasure, restriction or portability of your information, and object to certain processing. To exercise these rights, write to our registered address above. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.

8. Changes to this policy

We may update this policy as our website and services change. The latest version will appear on this page with its revision date.